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I was wondering about this "new" Kronos integration. Do what? You mean I can see my employee data in more than one system?! It has been so long since I talked about integration a.k.a. interfacing, I almost had to wiki "API"! Integration is not always easy, but some things can be.
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Continuing with the series on New Features with Workforce Central (WFC) version 6.1 and later, I’d like to talk about one of my favorite products: Workforce Integration Manager (typically referred to as WIM). What is Workforce Integration Manager? For those upgrading, WIM and the WIM Interface Designer are the two components that now replaces the older product known as Connect. For those familiar with Workforce Timekeeper, remember the Custom URLs feature? It's similar, but much more than that. Continue reading to find out more!
Most of us have heard the saying "Where do you want to go today?” When authoring Hyperfind™ queries in Kronos Workforce Central™, I envision a revised saying: "What do you want to view tomorrow?" After designing them, that will allow your Workforce Central managers to get the sweet out of Reports and Genies using HFQs (Hyperfind Queries).
Little tidbit for the Connect newbies out there. Check out the Kronos Connect screen below. See field 008 Temp Department? In the Action column, the Always Blank is preceded by (*A).
How many times have you heard from your DBA that your Kronos interfaces are too complex and that any changes would have to be performed by Kronos? How many times have you sent your most promising resource to a Kronos Connect class only to find they continue to struggle with Connect interfaces? If you are like many Kronos customers your answer is one of frustration and seemingly without a solution. Many DBAs avoid Connect like the plague due to the complexities of Links, Lookup tables and Calculations. We call this a "Kronos Centric Interface Design".A Kronos Centric Design paints the CIO into a corner because the CIO is forced to staff Kronos Connect talent or keep going back to the vendor. "What can I do? We chose Connect to interface with Kronos and this is how Connect works. To modify our interfaces we must have a Connect expert and they reside at the very expensive Kronos KGS. Right?"
Please download my white paper "Kronos Interface Design Strategies" to learn the likley outcome of ongoing Kronos support issues based on who developed your interfaces and passive vs proactive PM.