Anyone who has experience will tell you that the retail market (as opposed to manufacturing, health care or government/education) is very unique. When planning a Workforce Timekeeper upgrade or implementation, a critical aspect of the overall success and adoption of the system is application/system training; a top consideration should be: How can Workforce Timekeeper training be adapted to the retail environment? This is by no means an in-depth blog entry, but more of a quick review, the main ideas expressed here can be used to develop something more individualized for a retail organizations individual needs. So let's start:
In previous entries of this series, we discussed how to build KRonos training for non-technical learners. We discussed why non technical learners are well, non technical. We also developed tactics to follow when writing curriculum for a class of non technical learners. So, we understand a lot of this stuff, but when we are actually in a class, how can we direct the event to this type of learner?
This is a continuation of the blog series dealing with non technical learners training on Workforce Timekeeper. In this entry, I will discuss how we should build training materials for non-technical learners understanding Kronos Workforce Timekeeper. In previous entries in this series, I discussed some of the characteristics of non-technical learners, why they are not technical, and how to adapt to them. We should take into consideration these learners both when developing materials and in training events. So lets revisit some of the tactics we should take when building learning materials.
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