With football season upon us, men and women everywhere have begun to draft and cheer on their Fantasy football teams. Once the draft begins, football fans everywhere bid on or select the players they believe will bring them a victorious season. Once their dream team is selected, they go up against other teams every week and compete to see whose dream team will score the most points. NFL fans put an incredible amount of time and energy into building their Fantasy football teams. When it comes to your Workforce Management project, it should be no different! While some organizations have the internal staff, bandwidth, and knowledge required to complete a project in-house, most organizations require outside help. Working with a Kronos Services Partner can be a great way to ensure a successful project. It is crucial that your organization selects the right “Fantasy team” to complete your next Kronos project.
Before selecting your Fantasy Service Partner team, here are a few key facts you need to know about the “drafting process.”
- Be ready to give all of the details.
In the same way it is crucial to know details about players health, stats, etc. it is crucial that your Kronos consultant understands the details of how your internal team functions. In the planning phase, your consultants must have the experience necessary to understand the details of how your organization uses your Kronos application. The team will not be able to give you an accurate picture of how long the project will take or how much it will cost unless you give them all of the necessary information. Leaving information out because it seems unnecessary or because it is embarrassing will only cause problems later on. Spending the time up front to adequately understand all the processes and requirements is the only way to achieve maximum ROI. The Improvizations team conducts a Gap Analysis to ensure that we gather all the information we will need to execute a project successfully.
- Recognize that an implementation or upgrade will not solve all your problems.
Even the greatest football play in the world is dependent on the players involved. Expecting an upgrade or implementation to solve all of the problems your organization is facing, without planning for the change, is unrealistic. Most organizations who implement new or upgrade old applications use less than 50% of its capabilities. Designing a comprehensive Change Management strategy and measuring your organization’s levels of user adoption is key. Employee engagement with the software can easily be ignored, inhibiting organizations from truly utilizing the full value of their applications. The technology does not make the changes, the people using the technology makes the changes. Make sure those people have the training and tools they need to use the application successfully!
- Realize that an unpredictable work schedule makes for unpredictable ROI.
To be at the top of their game, players need to have a regular practice and fitness routine. If an organization functions with flexible work hours, issues can arise when implementing a computerized scheduler. The more flexibility in your organization’s work schedule, the more work it will be to maintain your scheduler. Ideally, an organization using computerized scheduling should have at least 80% of their schedule be inflexible (hospitals being the exception). If your organization functions with a schedule that is extremely fluid, you may want to reconsider implementing a computerized scheduler. You might find your organization will spend more time maintaining the scheduler than you would spend not having a schedule at all, negating any ROI.
Your organization is investing substantial labor and financial resources to deploy your workforce management applications. Working with the right team can be the difference between a successful project and a complete disaster. Make sure your Workforce Management Fantasy team consists of a comprehensive strategic planning process with an experienced consultant. Choosing the right team at the outset of the implementation can save time and money, while increasing the likelihood that the expected benefits will be delivered on time and on budget.
Discover more about how Improvizations’ Gap Analysis process in our download The Case for Gap Analysis.