Kronos HR/PR: What Is Your Policy On...Policies?

Jeff Millard — Jan 2013

When you look at medical or life insurance policies there are generally two layers to them. There is the big concept, large-type section and, of course, the infamous minute detail, small-print section where the gnashing of arcane points is explicitly called out with mathematical precision. Written Pay & Leave Policies in most companies are the same with the big ideas called out in the HR/PR Policy docs and the hair-splitting details called out in…well? Where are all those pay precedence, rounding precision, cascade sequence, over limit, allow less than zero policies documented?  In most companies you actually have to look at the configuration code – Payrules, Workrules, Paycodes, Leave Cascades, etc to know what will really happen when various work and leave hours are run thru the mill. Is this best practice?     

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A look back and forward at KRONOS and HR BPO

Jeff Millard — Apr 2012

Oh to be back in high-school school again; but now armed with today’s great buzzwords.  

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Blogging on Caffeine

Jeff Millard — Apr 2012

One of my “am I really the only one who sees this problem?” complaints is about the lack of cream at coffee houses. You can find various kinds of flavorings, ‘creamers’ and ‘whiteners’ but the state of the art at most places seems to be milk or, at best, half-and-half. I’m actually more upset about vendors considering any white substance cream and customers accepting it. (I recently had a 10 minute discussion with a barista about their lack of cream while she stared at me quizzically with a carton of half-and-half in her hand saying “But I just refilled the creamer!?!?”). We both walked away scratching our heads.

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Your Kronos Test Script, What's Really at Steak?

Jeffry Charnow — Mar 2012

A coworker and I decided to reward ourselves after a hard day’s work. You know – look for an oasis away from work where you can forget about everything for at least a little while.
We were in a steak house looking over a really great menu when we came across the 72 oz Steak Challenge. You have probably heard about these contests before, eat the whole thing and it's free. This was one of the most well defined contests I have ever seen. Seriously, just look at these rules:

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Where were you when the page was blank?

Jeff Millard — May 2011

My father used to ask his young engineer recruits “Where were you when the page was blank?” when they complained about the design of something existing that they had to interface too. On the face of it the question implies they should have spoken up much earlier. The subtext, however, was usually that since the design often pre-dated the young engineer’s birth he or she may not yet have sufficient seniority to be disparaging other’s designs. It also reminded people that the original designers designed to the original requirements not to what came along years later with new concepts, methods, tools, or technologies in the mix. So basically if you weren’t in the room when all those requirements were being discovered and decided upon then you probably have no basis to comment. Until my father’s engineers learned this they weren’t invited to anymore design discussions.

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Too small to be rational, too big to care Part 2 of 3

Jeff Millard — Apr 2011

In the first episode of this blog on rationalizing policies and practices across wholly owned but separate entities I touched on the most common grist of size and function with the example of a big oil company running a small lemonade stand. Freshly squeezed from a client in a completely different industry I can tell you that, while the particular issues change, the themes are universal. Therefore, in this second part of my blog, I would like to categorize the common types of wrinkles we are called to iron out either before or during a large Kronos Workforce Management / Payroll project. In Part III I’ll even share some of the best practice ways we have seen them addressed using Kronos Timekeeper and, of course, share some of the less-than-brilliant approaches.

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Too Small to be Rational, Too Big to Care: Part 1 of 2

Jeff Millard — Feb 2011

Years ago when I worked for a very tiny division of very large oil company I had to get a $2,500 contract approved by the central corporate legal department. This review cost me $4,300. Mind you, one of the terms in the contract was “At no time shall this agreement construe liability to either party greater than the value of this contract…” which, again, was only $2,500. Too late. The sharpest legal minds in the company actually found a way to spend $6,800 on it.

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