When starting or completing an enterprise implementation or WFM upgrade, simple yet crucial elements are often overlooked. Failing to fully account and plan for all variables in the total Kronos equation guarantees an over budget and under-delivered project. An organization must be dedicated to the details of their WFM project. Kronos can be a complex project for any IT department; for example, modules have different installation procedures, care must be taken to ensure the application and web servers have the correct bandwidth and are running compatible software versions, and individual user workstations may need to be adjusted for browser compatibility. Within the organization itself, there may be exempt and non-exempt employees, multiple payrolls, union rules, scheduling issues or OSHA incident tracking requirements. Additionally, most Kronos projects require participation from a blended team of decision makers including HR, Finance, IT, Payroll, Internal Audit, etc., not to mention a very diverse mix of end-users! In this two part series, we will discuss the essential details that must not be missed during a WFM implementation or upgrade.