What you Need to Know before Working with a Kronos Services Partner

Jenna Ryckman — Jul 2017

The time will come when your organization must upgrade your Kronos application. Beyond the regular considerations such as version, strategy, goals, and alignment, you must also consider who you will work with to complete your Kronos project. While some organizations have the internal staff, bandwidth, and knowledge required to complete a project in-house, most organizations require outside help. Working with a Kronos Services Partner can be a great way to ensure a successful project. When a consultant takes on a Kronos project, the ultimate goal is to make sure your Kronos application is giving your organization the highest ROI possible. Here are a few key facts to help your organization be prepared for bringing in a Kronos Services partner.

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The Top 3 Reasons to Work with a Kronos Services Partner

Jenna Ryckman — Feb 2017

It is time for your organization to upgrade. Beyond the regular considerations, such as version, strategy, goals, and alignment, you must also consider who you will work with to complete your Kronos project. While some organizations have the internal staff, bandwidth, and knowledge required to complete a project in-house, most organizations require outside help. The process of choosing whom to partner with can be a challenging endeavor. However, there are clear benefits to working with a Kronos Services Partner. Initial conversations will reveal if your organization is compatible with the processes of the services partner in questions. The getting-to-know-you phase should answer questions like, Was the statement of work detailed, and gave you confidence that your requirements were heard and understood? Were your calls returned quickly? Were you provided the information you needed in a timely fashion or were there delays? Was the presentation focused more on you and your company’s requirements or in selling a service? If desired, were you given the opportunity to speak with an applications consultant? These are all questions to ask that will reveal whether or not that particular Service Partner will be a good fit for your organization and Kronos Project. Beyond those specific questions, there are three main benefits associated with working with a Kronos Services Partner:

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