What is Change Enablement and Why Your Next Technology Initiative Depends on It

Toni Birdsong — Jul 2019

You know that Change Enablement is important your ROI but can't quite get your head around how to integrate it into your next technology initiative. Don't worry, you aren't alone. Change Enablement isn't a skill set you master overnight. It takes years of knowledge and hands-on experience to understand the tools of Change Enablement, the workforce nuances that affect it, and how to leverage it to drive a new technology adoption.

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7 Tips to Help You Standardize Your Data Prior to a Kronos Upgrade

Toni Birdsong — Jun 2019

Mark Twain famously said that if the first thing you do in the morning is to eat a live frog, then you can forge into the rest of your day knowing the worst is behind you. Simply put, do the worst thing first. In Kronos speak, we could easily call standardizing our data our frog — or the task we need to do prior to our next Kronos upgrade.

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Implementing Kronos? Here are 5 Keys to Successful Change Management

Toni Birdsong — Nov 2018

Controlling your labor costs. Minimizing your compliance risk. Improving your productivity. If you're a manager, these goals are top of mind when it comes to implementing or upgrading a Workforce Management (WFM) platform. But what you may not be focused on during this major internal change is the emotional undercurrent among employees in response to that change.  

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How to Ensure User Adoption after Upgrading Kronos WFC

Jenna Ryckman — May 2017

The world of technology is driven by innovation and continual change. It is easy to get overwhelmed by the amount of evolving technology we use everyday. The average adult spends 45% of the 15 hours and 45 min he/she is awake using some form of technology. However, our frequent personal use of technology does not necessarily transform into user adoption of workplace technology. One of the biggest challenges organizations face when implementing or upgrading their WFM application is a lack of user adoption. People resist change – it is a cliché because it is true to the extent that organizations often deal with significant internal resistance during the implementation of major systems, especially a system like Kronos which touches every employee. Therefore, dedicating a significant amount of time, energy, and resources into Change Management planning is key to overcoming natural resistance.

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3 Major Threats to User-Adoption during a Kronos Version 8.0 Upgrade

Jenna Ryckman — Jan 2017

User-adoption is a major challenge for any organization upgrading or implementing WFM software. People are programmed to resist change. As workforce innovators, it is the project leaders job to proactively monitor any variables that may hinder users from fully adopting the new software. Fear of the unknown is one of the main contributing factors of a lack of user adoption. In order to take steps towards shedding light on some common unknown project variables, here are the three major threats to user-adoption we have seen during a Kronos Version 8.0 upgrade.

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User Adoption Assessments: Are they really necessary?

Jenna Ryckman — Mar 2015

“However beautiful the strategy, you should occasionally look at the results.”

- Sir Winston Churchill-
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