The Kronos Guy Blog

Editor's note: This is Pt. II of how to set up a successful Kronos Testing Phase. Read Part I, here.

In last week's blog we discussed the three testing methods best to test your new Kronos software upgrade before taking it enterprisewide. Whether you choose Agile, Waterfall, or a Custom testing plan, your actual Testing Process needs to include key elements to ensure a smooth go-live event.

One of the most critical pieces of every Kronos implementation is choosing which testing method is best to proof and validate your powerful new technology before your official go-live date. 

You know that Change Enablement is important your ROI but can't quite get your head around how to integrate it into your next technology initiative. Don't worry, you aren't alone. Change Enablement isn't a skill set you master overnight. It takes years of knowledge and hands-on experience to understand the tools of Change Enablement, the workforce nuances that affect it, and how to leverage it to drive a new technology adoption.

Mark Twain famously said that if the first thing you do in the morning is to eat a live frog, then you can forge into the rest of your day knowing the worst is behind you. Simply put, do the worst thing first. In Kronos speak, we could easily call standardizing our data our frog — or the task we need to do prior to our next Kronos upgrade.

Casino managers know the scheduling dilemmas well. Behind the wall of bright lights and raucous bells, casinos are complex workforces with diverse employee bases, complicated pay policies, fluctuating labor demands, and a wide-range of skill levels across departments.

The workforce is changing in jaw dropping ways. So too, is the tech-driven ways it must be managed if businesses hope to stay competitive. For this reason managers across a wide array of industries, whose workforces rely on field workers, are turning to geofencing to boost efficiency.

Can we see a show of hands: Is there any part of a manager’s job more frustrating than employee scheduling? Exactly. This arduous, time consuming task can often be laden with staffing, compliance, and, ultimately, customer service issues.