Responsibilities
- Participate in the full lifecycle of UKG Pro implementation from Discovery through Design, Build, Test, and User Adoption.
- Leverage your HR/PR knowledge to consult on best practices to assist clients in designing and building a solution that meets their needs.
- Discover and analyze client business requirements and business processes.
- Create usable documentation including Audit Findings, Business Requirements, and Product Design Documents.
- Translate Findings and Product Design documentation into a properly configured HR/PR application.
- Actively participate, and as needed lead, testing, and quality assurance activities for the projects.
- Create data mapping from source system(s) to UKGPro
- Validate data conversion processes
- Manage work across multiple clients
- Assist with change management and user acceptance testing.
- Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time and budget.
- Maintain the internal project management system up to date with all-time worked, task status, and related documentation.
- Maintain current in-depth technical, functional, and operational knowledge of UKG Pro.
Required Skills and Experience
- Strong functional and technical background in HR and Payroll (Time and Attendance and Scheduling a plus).
- Implementation experience and/or certification with UKG Pro and/or Ultipro.
- 5 years of experience implementing UKG Pro and/or Ultipro.
- Deep knowledge of HR & Payroll standards, policies, procedures, and systems.
- Experienced with FLSA, ACA compliance, and CA labor law rules.
- Ideally experienced in healthcare, manufacturing, government/municipal, and/or education verticals.
Qualifications
- Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected to WOW! the customer.
- Excellent oral and written communication skills.
- Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).
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Diversity, Equity, and Inclusion
We are committed to cultivating and maintaining an environment of inclusivity and a culture of belonging for employees to develop, learn, and grow. We are dedicated to supporting the needs and voices of our employees - regardless of race, gender, ethnicity, orientation, or religion - and providing a safe space to be learned from and heard. Diversity, Equity, and Inclusion are values that we stand by in business and strategic priorities that unleash creative bounds and unlock the benefit of differing perspectives.