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Responsibilities

  • Participate in the full lifecycle of Kronos product implementation from Discovery through Design, Build, Test, and User Adoption.
  • Discover and analyze Client business requirements and business processes.
  • Create usable documentation including Audit Findings, Business Requirements, and Product Design Documents.
  • Translate Findings and Product Design documentation into properly configured applications (WTK, WFS, etc).
  • Develop custom reports (RDL) and WIM interfaces.
  • Configure 4500 and InTouch clocks as required by the projects.
  • Actively participate, and as needed lead, testing, and quality assurance activities for the projects.
  • Assist with change management and user acceptance testing.
  • Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time and budget.
  • Maintain the internal project management system up to date with all time worked, task status, and related documentation.
  • Maintain current in-depth technical, functional, and operational knowledge of Kronos Workforce Central.

Required Skills and Experience

  • 5 years of experience in Timekeeper implementations and upgrades. Some version 8 preferred.
  • 5 years of experience developing scheduling solutions using Kronos Workforce Scheduler (aka WFS or Advanced Scheduler).
  • Excellent Workforce Integration Manager (WIM) programming skills.
  • Deep knowledge of timekeeping and scheduling standards, policies, procedures, and systems.
  • Demonstrated ability to apply creative, innovative, analytical, and critical thinking to strategies, practices, and problem-resolution; ability to anticipate and address unforeseen issues; strong attention to detail.
  • Time management skills: ability to prioritize and meet deadlines.
  • Experience in healthcare, manufacturing, government/municipal, and/or education verticals.

Qualifications

  • Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected to WOW! the customer.
  • Excellent oral and written communication skills.
  • Experience with ADP e-time optional.
  • Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).
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