The "Kronos Guy" Blog

Improvizations Appoints New HR Payroll and Benefits Specialist

Posted by Amy Doughten on Mar 27, 2015 7:30:00 AM

Improvizations Appoints New HR Payroll and Benefits Specialist 

Planned Growth Supported by New HR Initiatives 

Phoenix, AZ - Improvizations, a Kronos®  Connect partner, is proud to announce that Megan Timonte has joined the company as HR Payroll and Benefits Specialist, effective immediately.

Megan brings over 20 years of financial services experience to her new role as HR Payroll and Benefits Specialist with Improvizations. Most recently, Megan started her own company, Bookkeepers for Contractors, where she successfully managed over 15 different clients for 13 years. 

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Tags: News

User Adoption Assessments: Are they really necessary?

Posted by Jenna Ryckman on Mar 24, 2015 11:30:00 AM


“However beautiful the strategy, you should occasionally look at the results.”

- Sir Winston Churchill-

Strategic planning without analysis is ineffective. The design or evolution of a strategy should be based on analysis of previous results. Without understanding where changes need to be made, organizations may repeat costly and ineffective policies. Creating a strategy for Kronos training is no different. Analyzing previous Kronos implementations for training results can help successfully plan for the next one. For organizations that are implementing Kronos for the first time, inquiring into the experience of other organizations may be beneficial. User adoption assessments are a necessary part of the analysis process for any trainer. Without user assessments, we have no way to measure the success of the training and the overall product implementation.  

We define user adoption as:

 “Presenting information about a new technology in such a way that it becomes an accepted part of an employee’s work day regimen, ensuring they understand it and accept it as part of what they do.” 


Adoption is achieved through the Kronos Training cycle, which consists of:

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Tags: Kronos Training, User Adoption, Kronos User adoption, User Adoption Assessments

Improvizations' Audrey Mattoon acquires Ph.D. in Political Science

Posted by Amy Doughten on Mar 19, 2015 11:30:00 AM

Improvizations' Audrey Mattoon acquires Ph.D. in Political Science 


Phoenix, AZ - Improvizations, a Kronos®  Connect partner, is proud to announce that Audrey Mattoon, PMO Analyst, has earned her Ph.D. in Political Science.

Audrey Mattoon earned her BA in Political Science from the University of Idaho in 2008 and went on to receive her MA in Political Science from Washington State University. In March of 2015, Audrey successfully defended her dissertation entitled "A Multi-Method Examination of Third Party Interventions into African Civil Wars" in a hour long presentation to the educational board at Washington State University. The dissertation addressed outside military interventions into civil wars in Africa and, using a multi-method research design, argued that inter-state relations and intervention dyads that share relevant cultural similarities are particularly likely to experience successful interventions. Further, Audrey's case study analysis supported the role of institutional learning in reducing operational friction. The dissertation was so well received that there was discussion of a possible book publication in the future. 

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Tags: News, Political Science, Improvizations Team

What you need to know about Job Specific Kronos Training

Posted by Jenna Ryckman on Mar 17, 2015 11:30:00 AM

"Retention is best when the Learner is involved." - Edward Scannell, University Conference Bureau

The most important aspect of Kronos training is ensuring the information taught is relevant, accessible, and useful for your employees. Learning a new system or software takes a significant amount of time and energy, making it crucial to design efficient training. A study by the NTL Institute for Applied Behavioral Sciences found that, on average, learners retain 5% of what they hear, 10% of what they read, 20% of what they see, and 70-80% of what they do.  The best way to make your training relevant is to design the training and materials specifically for the employees’ responsibilities, or what they are going to be doing on a daily basis. Customized Kronos training is, quite simply, customizing training to reflect what employees do and how Kronos will affect daily activity. If you give employees the opportunity to not only learn, but also practice with the application, you are much more likely to achieve user adoption. Job Specific Kronos Training is the best way to combine learning and application because it customizes the training around what employees will be required to do. 

In order to properly plan for and conduct Job Specific Kronos training, there are four essential steps to execute.

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Tags: Customized Training, Job Specific Training

The 5 Most Commonly Asked Questions about Kronos Training Answered

Posted by Dwain Lambrigger on Mar 13, 2015 11:30:00 AM

There are many factors to consider when planning for an organization-wide Kronos training. A key part of the decision making process is asking questions and comparing the pros and cons of such a large investment. It is important to understand the scope of the training project so you can determine the exact amount of resources needed to make it successful. To help with your planning process, we have taken the top five most commonly asked questions we receive about Kronos Training and have compiled the answers into a single blog post. If you have been searching for answers to your questions about Kronos Training, you have come to the right place! 

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Tags: Kronos Training, Training environment, Corporate training, Instructor lead training, cost efficient training, training experience

How to Develop a Customized Kronos Training Plan [Infographic]

Posted by Jenna Ryckman on Mar 9, 2015 8:12:08 AM


Developing a customized Kronos™ Training plan can seem intimidating, especially if you do not know the right questions to ask. Before beginning, an organization needs to put a significant amount of time and energy into deciding what their needs, goals, resources and purposes are for their Kronos application. Discovery is an important step in the project life cycle, allowing an organization to design a customized Kronos training plan. In order to make training discovery easier, we have developed a list of specific questions for the discovery phase and put them together into a shareable infographic. 

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Tags: Customized Training, Job Specific Training, Kronos Training Plan

The Ultimate Guide to Creating User Adoption

Posted by Jenna Ryckman on Mar 5, 2015 11:30:00 AM

Are your Kronos™ users just "standing there?" 

The world of technology is driven by innovation and continual change. It is easy to get overwhelmed by the amount of evolving technology we use everyday. The average adult spends 45% of the 15 hours and 45 min he/she is awake using some form of technology. However, our frequent personal use of technology does not necessarily transform into user adoption of workplace technology. Recent studies have shown that 70% of new IT projects within the workplace fail. The reason: a lack of user adoption. 

What exactly is user adoption? We define it as…

“Presenting information about a new technology in such a way that it becomes an accepted part of an employee’s work day regimen, ensuring they understand it and accept it as part of what they do.” 

In this blog post we will discuss some of the key practices used to ensure user adoption throughout your entire organization, specifically for the implementation of Kronos™ applications.

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Tags: Kronos Training, User Adoption

The Top 10 Tips for Successful Kronos Training

Posted by Jenna Ryckman on Mar 3, 2015 8:00:00 AM

The 4th Annual IT Adoption Insight Report found, because of lack of user-adoption for new software, companies are experiencing productivity losses of 17%: the equivalent of giving everyone on staff every Friday off. At 17%, the economic value of user losses outweighs 100% of many IT budgets. Creating company wide end user adoption of Kronos software is a critical factor for productivity and increased ROI. How can a company ensure that user adoption in your new Kronos application is achieved throughout the organization? The answer is: with strategic Kronos™ Training.


Just for you, we have put together the top ten tips you need to know to help achieve user-adoption through Kronos training.

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Tags: Kronos Training, Kronos Training Plan, Kronos Training Consultant

How to Succeed at Project Management: Building a Proper Foundation

Posted by Jenna Ryckman on Feb 26, 2015 8:00:00 AM


We never intentionally set ourselves up for failure. However, in the world of IT project managment, new managers will often find themselves in the midst of a project doomed to fail, without fully understanding who or what went wrong. In order for any IT project to be successful, it must be built on a strong foundation. There are four key building blocks necessary to build a strong foundation for an enterprise IT project.


 1. Approved Business Case 

The first step in any IT project is to design your business case. The business case records the justification for starting a project. It describes the benefits, costs and impact, plus a calculation of the financial case. Clearly outline the expected business outcomes and the strategic reasons for your Kronos implementation. Document, define, and discuss all of the different factors included in the project. Once you have your project outlined and defined, gain approval from all business and project sponsors. 


2. Sufficient Requirements and Strong Internal Support

 Strong Internal support and alignment will give a Project Manager and team the confidence needed to strive for difficult goals. Make sure the project goals are achievable, while still stretching your team to improve. It is essential to always have sufficient requirements for your team. 

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Tags: Project Management, Project Delivery Management, Kronos Project Management, IT project Management, Enterprise Kronos Implementation

Mapping Out Your Successful Kronos Installation

Posted by Amy Doughten on Feb 3, 2015 11:51:57 AM


Are You Really Lost if You Know You're Not Where You're Supposed to Be?

Company legend holds that I might find my way out of a paper bag with a flashlight, a map, and someone holding my hand, but that has yet to be supported with any conclusive evidence. I am, in fact, directionally challenged. I am the person who has to turn the map to reflect my current position because understanding that north is not necessarily in front of me makes my head spin.

Thus, it was not surprising when I found myself on the wrong road while in Arizona for a company strategy meeting. I had driven myself to Improvizations' company headquarters several times before - so I stopped using my GPS. 


Wrong move.


Fortunately, it only took a few miles before I realized the ubiquitous cactii were not the familiar milestones I had come to expect and I was able to turn around (and turn on my GPS) and get to my final destination. Amid the peals of laughter at the office, I insisted that I wasn't really lost because I knew where I wasn't!

Which brings me to the point of this post - without a solid project plan to get where you want to go,will you get there? Or will you, like me, wander around in the desert, knowing exactly where you aren't?

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Tags: Kronos, Kronos Workforce Central Installation, Kronos Workforce Upgrade, Kronos Workforce Central Installation Planning, Project Delivery Management