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Responsibilities

  • Lead efforts in Outreach, Attraction, and Retention (OAR) of clients.
  • Manage external partner resources and team recruitment.
  • Guide UKG Pro implementation from Discovery to User Adoption.
  • Consult on HR/PR best practices for client solutions.
  • Conduct testing and quality assurance activities.
  • Manage work across multiple clients.
  • Assist in change management and user testing.
  • Maintain project management systems and documentation.
  • Stay updated on UKG Pro technical knowledge.

Required Skills and Experience

  • Strong HR and Payroll background with understanding of basic policies and standards (Time and Attendance/Scheduling a Plus)
  • 5+ years of UKG Pro and/or Ultipro implementation and methodology experience, certification preferred.
  • Consulting mindset with ideal experience related to healthcare, manufacturing, public sector, or S&D verticals.
  • Ability to manage multiple projects and deliverables from sales process through wrap up with growth mindset.
  • Excellent client service and relationship-building skills- ability to WOW! Both your team and the client
  • Bachelor’s Degree in Computer Science or related field preferred (or equivalent experience)

Qualifications

  • Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships. You are expected to WOW! both your team and the customer.
  • Excellent oral and written communication skills.
  • Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).

Apply Now

Diversity, Equity, and Inclusion

We are committed to cultivating and maintaining an environment of inclusivity and a culture of belonging for employees to develop, learn, and grow. We are dedicated to supporting the needs and voices of our employees - regardless of race, gender, ethnicity, orientation, or religion - and providing a safe space to be learned from and heard. Diversity, Equity, and Inclusion are values that we stand by in business and strategic priorities that unleash creative bounds and unlock the benefit of differing perspectives.

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