When we last met, we discussed how to build schedule groups, and how to assign employees to them.
Skills and certifications are a useful Kronos feature that allows organizations to schedule employees more effectively. By using skills and certification, a business can better serve its customers or a hospital can ensure that departments have nurses with specific certifications. Let’s start by defining skills and certifications, and then talk about where Kronos stores this information, and finally, how it is used.
So our last QuickTip illustrated the process of recording a labor account at the start of a shift. An underused and often confusing process to say the least. So even though most users are familiar with this type of labor account transfer, we decided to include a QuickTip on labor account transfers in the middle or end of a shift. Again, we are trying to change your perspective when recording this by asking the following questions:
Jeff Millard has written about how in many organizations the way employees get paid is not consistent with policy and sometimes not even consistent between different Payroll Clerks. I think about these types of problems often and this particular one continually haunts me. The answer doesn't lie in the policy; many companies are actually quite clear in their intent. Nor is it the Kronos Timekeeper Payrules; they might be well programmed. One might think the Clerk mentioned above is the source of the failure, but they have had proper training. Have they? Yes. But is it too late? I'm beginning the think the actual source of the problem is how we are taught from the very beginning, in grammar school. Memorize, behave, comply. That's the throughline of public education. It's not Connect the dots, make something interesting, ask good questions, become passionate about something. Memorize, behave, comply.
Most companies use less than 50% of Kronos workforce management software functionality. How much utilization do you have?
Would you benefit from a process that helps your organization verify your Kronos configuration and associated processes to ensure you are making the most of your Kronos application?
Learn more or download The Case for Gap Analysis.
Companies invest substantial labor and financial resources to deploy workforce management software Why do so many projects fail?
Do you know the best practices - and the pitfalls to watch for - to deliver a successful project?
Our white paper, Successful WFM Strategies, explores effective steps you can take to deliver a successful project.