Our Approach

The success of any software implementation is often dependent on three things: trust, a solid discovery process, and excellent project execution through effective change management. We start to build trust from our very first conversation with you, making sure that we answer your questions, understand your business goals, and the key success factors important for your workforce. The time we spend thoughtfully planning for and deploying your workforce management solution results in increased ROI and user satisfaction later.

A Best Practices Approach includes thorough planning to avoid an implementation that runs over-budget and under-delivers on functionality. Because of the complexity of workforce management requirements, we have found an iterative waterfall approach is least risky. With this methodology, we follow a traditional lifecycle of requirements gathering/analysis, design, configuration, testing, and deployment, but recognize that some areas of the project must be intertwined.

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“We just went live and Improvizations was extremely instrumental in making that happen. Our project ran smoothly and our users are happy. I couldn't have asked for a better project team.”

Healthcare Client

Deliverables: A Roadmap

Along the way, our subject matter experts provide strategic viewpoints to give you the best return on your investment along with our technical expertise. You can expect several deliverables as we work together to build out your Kronos application, including architecture assessment and recommendations, pay and work rule documentation, scheduling needs, custom report design, interface design, and training recommendations.

We design and configure your software, build any interfaces, and create any custom reports. We can work with you to develop your change management plan and to create your training plan. We work from the design documents that we create with you during discovery. Our project plan is open and transparent, allowing you to see timeline and budget during the entire execution of the project.

We also believe that a successful implementation includes knowledge transfer from our consultants to your employees so that your team understands how the application is configured and how it works.

Related Blog Posts: Successful Kronos Implementations